1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a form, book a demo, or contact us
• Business name, type, and details when you inquire about our services
• Payment information when you purchase a subscription (processed securely by our payment provider)
• Communications you send us via phone, SMS, email, or our website chat widget

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule demo calls
• Provide and manage your Ezer Agent subscription and services
• Send appointment reminders, booking confirmations, and service updates via SMS and email
• Send promotional messages about Ezer Agent services (with your consent)
• Improve our website and services
• Comply with legal obligations

3. SMS and Text Messaging

By providing your phone number and opting in, you consent to receive SMS/MMS messages from Ezer Agent (operated by Tallmadge Automotive & Truck LLC), including:

• Appointment booking confirmations and reminders
• Demo scheduling links
• Follow-up communications related to your inquiry
• Promotional offers and service announcements

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (including GoHighLevel CRM, payment processors, and communication services)
• Legal authorities if required by law or to protect our rights

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at tallmadgeautomotive@gmail.com or 330-969-8079.

7. Cookies

Our website uses cookies to analyze traffic and improve user experience. You can disable cookies in your browser settings, though some features may not function properly.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: